Username and Password Retrieval

Here you may obtain your username and password for accessing the learning resource(s) for which you have registered.
If you have a Portal registration, please access the following page for your usename and password:
Portal Username and Password Retrieval

For some learning resources. it may take up to one full business day after registration for your record to be displayed.
If your registration is subject to approval by a professional association and/or
if you selected a delayed payment method, you will not receive credentials until whichever applies is completed.
If you have registered for a course extension, it may require one full business day before you will be able to access your course.

Please enter the confirmation code you received when registering. (It begins with your last name followed by numbers.)


If no records are returned and you have waited the required period, please email

If you do not have your confirmation code available, please enter the email address you provided when you registered and the confirmation code will be emailed to that address.


If your registration is for a course with a fixed start date, you may access your course on or after the start date.

Receipts are available at  two business days after your registration is finalized and paid for.

Captus Press Inc.

Customer Service:  416-736-5537   

Technical Suppport:  1-866-348-7888 (North America)