You chose:

3. You return to the sales manager and say that you have reported the padding to top management and he had better take action soon. To back up your position, you admit that you are the granddaughter of the owners.

You are challenging the authority of the manager and confronting him with your hidden identity. He will consider it unethical on your part that you did not reveal this earlier. He is very unlikely to be cooperative and may consider resigning his position and/or registering a strong objection with your grandparents. Regarding the padding, he will claim that it is a relatively harmless practice that keeps the sales force motivated.

RETURN TO PREVIOUS DECISION TO SEEK A BETTER SOLUTION